![]() ![]() ![]() Read on to learn more about Aircall pricing and plans, features, benefits, and more.Īircall is a cloud-based VoIP business phone system built to optimize call center productivity, evaluate and meet customer expectations, and offer remote and in-house teams increased flexibility.Īircall is designed to work alongside, not in lieu of, existing third-party business applications like Zendesk, Slack, Salesforce, JIRA, Zapier, and Shopify. Watch this video to learn more about what you can do with the Aircall integration for HubSpot.Aircall is a user-friendly cloud call center software offering toll-free, local, and international numbers combined with a robust set of call management and productivity features.Īircall can improve customer service, help agents spend more time talking to valuable leads, and give supervisors the insight they need to streamline business processes. Interactive Voice Response (IVR): Set up a smart directory that will automatically route a customer to the correct team on their first try. Omni-Channel Capability: Minimize distractions for agents, monitor call status in HubSpot, and make adjustments in real-time, resulting in higher customer satisfaction. Insight Cards: See more context behind every inbound call with data automatically pulled from your Hubspot CRM into view on your Aircall Phone. Click-to-call: Get incoming call alerts sent to your screen and start the conversation instantly, without switching to different tabs. Perfect for automating follow-up emails and other post-call tasks. NEW: New custom properties to trigger HubSpot workflows: Build automated HubSpot workflows based on call information logged onto new custom contact properties. Call details are then logged on the ticket. NEW: Automatic ticket creation: For each call type, admins can choose in which pipeline to create new tickets and a specific ticket status. Easily sort through logged calls based on tags. NEW: Tag syncing: Aircall tags log into call activity in HubSpot, fully integrating your Aircall workflow with your HubSpot records. The Aircall + HubSpot integration has lots of time-saving tools for teams including: When it comes to delivering great customer service or closing sales deals, we know that time is precious. Maximize productivity with added features Make remote work easy and log important information in real-time, even when business takes your team out of the office. Our iPhone and Android mobile app can be used to keep your HubSpot data up to date, no matter where you are. All your customer history from HubSpot is a click away, providing the full context of your call, and giving your team maximum context to enhance the customer experience and have better conversations.ĭon't compromise call quality, or risk data loss by working remotely on the field. ![]() Aircall's Call-Pop automatically delivers vital information to your sales reps and support agents before they answer incoming calls. All your call data becomes available within HubSpot for native reporting and workflow triggers.ĭive deeper into customer history within the Aircall phone. With Aircall, all phone conversations are logged and tracked in your Contact, Company, Deal, and Ticket records with information such as call duration, phone number, a link to complete call recordings, agent comments, and outcomes. Sign up with HubSpot now! > Benefits of Integrating Aircall with HubSpot *See the offer page for full terms and conditions. Use this activity to build custom reports, trigger workflows to automate your post-call actions, and grow your team along the way!Ĭonsidering HubSpot? Existing Aircall customers get an exclusive 20% discount off new HubSpot Professional or Enterprise upgrades. With Aircall’s native integration to HubSpot, you can log all calls & SMS to Contacts, Deals, and Tickets. HubSpot’s all-in-one software offers apps, services, and a full ecosystem that has everything you need to put your customers at the center of your business.Īircall's HubSpot Integration enables support agents, sales teams, and marketers to streamline their call workflows, increase productivity, and track your customers through the whole customer journey. Aircall's HubSpot Integration enables agents, sales reps, and marketers to streamline their call workflows, increase productivity, and track customers through the whole customer journey from marketing, to sales, and success. ![]()
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